Returns & Exchanges
Due to the perishable nature of our fresh-baked goods, we cannot accept physical returns; however, we are committed to ensuring your satisfaction if your order arrives damaged or incorrect.
Return Process
- 1.Inspect Your Order
Upon delivery, please immediately check your bakery items for any signs of damage or discrepancies from your original order.
- 2.Document Issues
Take clear photographs of the product and the packaging if there are quality concerns or shipping damages to help us process your claim.
- 3.Contact Support
Email our team at [email protected] within 24 hours of delivery with your order number and the photos you captured.
- 4.Resolution Process
Our team will review your request and issue a store credit or a replacement shipment for any verified product issues.