Returns & Exchanges

Due to the perishable nature of our fresh-baked goods, we cannot accept physical returns; however, we are committed to ensuring your satisfaction if your order arrives damaged or incorrect.

Return Process

  • 1.
    Inspect Your Order

    Upon delivery, please immediately check your bakery items for any signs of damage or discrepancies from your original order.

  • 2.
    Document Issues

    Take clear photographs of the product and the packaging if there are quality concerns or shipping damages to help us process your claim.

  • 3.
    Contact Support

    Email our team at [email protected] within 24 hours of delivery with your order number and the photos you captured.

  • 4.
    Resolution Process

    Our team will review your request and issue a store credit or a replacement shipment for any verified product issues.